Welcome Volunteer (Visitor Centre and Museum)
Crystal Palace Park Trust
We are looking for friendly, enthusiastic people to help welcome and engage our visitors.
The Museum and Visitor Centre are welcoming hubs where visitors can discover the history and heritage of Crystal Palace Park through a permanent exhibition, browse our gift shop and find information to help them make the most of their visit. Volunteers play a vital role in ensuring that visitors have an informative and positive experience. They will assist with wayfinding, support our shop, help interpret the stories in our exhibitions, and promote Crystal Palace Park, including our membership scheme and wider community programmes and events.
Advice, Information & Support,Retail & Charity Shops,Events & Stewarding
Managing People
You don’t need previous experience — just enthusiasm, curiosity and a willingness to be part of a team. We welcome people from all backgrounds. This role will suit you if : You are a friendly and welcoming person, and you enjoy talking and meeting a wide variety of people You’re happy to volunteer as part of a team You’re interested in learning more about our history and communicating information to our visitors You’d like to gain retail experience and customer service skills You’re interested in learning more about working for a charity and gaining understanding of the importance of membership and donations.
Briefing before your session Point of contact and number Chance to gain new skills and meet new people Refreshments, tea, coffee and water Out of pocket expenses for travel up to a maximum of £16.60 (the cost of a zone 1 – 6 travelcard) Volunteer socials and celebrations You can request a reference as part of your volunteering after you've donated 30 hours 20% discount in our shop!
We encourage volunteers to take part in this role for at least 3 months to get the most out of the opportunity
SE19 2GA
Crystal Palace Park Visitor Centre Thicket Rd, SE20 8DS Museum Anerley Hill, SE19 2BA
The park is a short walk from Crystal Palace Station or Penge West Station, with Anerley and Penge East nearby. These stations are served by Southern and London Overground (Windrush Line) services. Bus routes serving the park and its surrounding area include 3, 122, 157, 202, 227, 249, 322, 358, 363, 410, 417, 432, 450
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