Research and Campaigns Volunteer
Hounslow Citizens Advice
Identifying and raising awareness of issues affecting your local community.
What will you do? complete an introduction to Citizens Advice and training for your role identify common, or unfair, problems that clients come for help about help volunteers and staff in the local Citizens Advice understand the cause of the problem, how it affects clients, and what change would solve the problem (by talking to them, or writing a summary) help to organise a campaign with the aim of raising awareness of the problem. This might involve creating materials, such as newsletters, or presentations, or writing something for social media or newspaper, which could be used to explain
Campaigning & Lobbying
Evaluating & Reviewing, Good IT Skills, Organising & Planning, Reading & Writing, Research
What do you need to have? You don’t need specific qualifications or skills but you’ll need to: be friendly and approachable be non-judgmental and respect views, values and cultures that are different to your own have excellent verbal and written communication skills be able to understand complex information and explain it (verbally and writing) so that others understand it have good IT skills be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection be willing to undertake training in your role
What’s in it for you? gain and build on valuable skills and experience such as communication, admin, IT skills and working in a team increase your employability contribute to the smooth running of the advice service which makes a real difference to peoples’ lives work with a range of different people, independently and in a team. And we’ll reimburse travel expenses too.
This role can be flexible, with some attendance at the offices and some volunteering from home. We ask for a minimum of 6 hours a week but this can be spread over the week.
TW13 4GU
1. Feltham Office, Hounslow Citizens Advice, 2nd Floor, The Centre, High Street, Feltham, TW13 4GU 2. Chiswick Office, Hounslow Citizens Advice, Chiswick Town Hall, Heathfield Terrace, Chiswick W4 4JN
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