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Role Detail

Friends of Moorfields Hospital Volunteers

Friends of Moorfields

As a Friends of Moorfields volunteer you are on hand to support patients and ensure that they have the best possible experience while having treatment. We are mostly recruiting for wayfinding volunteers. This role will include providing verbal instructions for them to find their clinics, physically guiding them to their required service and supporting the patients with information about the move to our new eye centre in summer 2027.

Detailed Description

As a Friends of Moorfields volunteer you are on hand to support patients and ensure that they have the best possible experience while having treatment. We are mostly recruiting for wayfinding volunteers. This role will include providing verbal instructions for them to find their clinics, physically guiding them to their required service and supporting the patients with information about the move to our new eye centre in summer 2027. Our volunteers are based currently taking place at our Moorfields site at City Road. As a charity we will be relocating to our new centre in summer 2027 based on St. Pancras Way NW1 0PE. Friends of Moorfields volunteers perform an extremely important job ensuring that all patients who come to Moorfields feel comfortable, reassured and receive the best possible treatment regardless of the outcome of their appointment. We do have other roles available for volunteers to apply for including hand-holding patients during surgery etc. which we will be happy to discuss during the application process. We require all volunteers to undergo the recruitment process which includes some online training and a DBS check. All volunteers must be willing to commit to a minimum of 3 hours per week for 6 months. We will happily provide references/UCAS statements for all volunteers and can provide support in finding work opportunities.

Activities you will be doing

Advice, Information & Support,Befriending, Buddying & Mentoring,Community Work,Counselling,Support Work

What skills are required for this role

Counselling, Managing People, Negotiating

Why these skills are required

We need calm, compassionate and pro-active volunteers for this role.

What is in it for you

You will learn a lot including interpersonal skills, and will gain experience of a hospital-setting.

Time Commitment

A once weekly commitment of 3 hours per week, ideally for 6 months. Our volunteers usually support from Monday-Saturday anytime after 7am-5pm usually but can do later evenings and Sundays if required.

EC1V 2PD

Moorfields Eye Hospital, City Road, London

N/A

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Application Process
Support you will receive
Role Type
Suitable For
18 and over
We Welcome
N/A
Location
N/A