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Role Detail

Volunteer IT & Digital Support Assistant

Citizens Advice Camden

Citizens Advice Camden is looking for a practical IT and digital support volunteer to help staff and volunteers with routine Microsoft 365 queries, office technology, equipment checks, simple guidance and some hardware setup.

Detailed Description

Do you enjoy helping people feel more confident with technology? Citizens Advice Camden is looking for a practical IT and digital support volunteer to help staff and volunteers with routine Microsoft 365 queries, office technology, equipment checks, simple guidance and some hardware setup. The role does not include security administration, permission management or access to sensitive data.

Activities you will be doing

IT, Technology & Websites

What skills are required for this role

Good IT Skills

Why these skills are required

N/A

What is in it for you

Hands-on experience supporting users in a professional charity environment. Practical exposure to Microsoft 365, cloud-based working, office hardware and digital administration. Opportunities to develop IT support, communication, documentation and problem-solving skills. References and evidence of practical workplace experience, subject to satisfactory volunteering.

Time Commitment

1 day per week or 7 hours dispersed Monday to Friday, with the agreement of the IT Officer.

NW1 3QT

141a Robert street London NW1 3QT

N/A

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Application Process
Support you will receive
Role Type
Suitable For
18 and over
We Welcome
N/A
Location
N/A