Train Station Support Volunteer - Friends of Moorfields
Friends of Moorfields
As a train station support volunteer you will be based at either Kings Cross/St. Pancras or Euston station to help direct our patients to the new Moorfields centre based at St. Pancras Way, London, NW1 0PE. This may include guiding patients to find the green line, giving directions to patients to find services such as toilets, bus stops etc. and reassuring our patients that they will be able to locate the new site.
As a train station support volunteer you will be based at either Kings Cross/St. Pancras or Euston station to help direct our patients to the new Moorfields centre based at St. Pancras Way, London, NW1 0PE. This may include guiding patients to find the green line, giving directions to patients to find services such as toilets, bus stops etc. and reassuring our patients that they will be able to locate the new site. The training for this role will begin in Feburary/March 2027 and the role will begin from April 2027. If you wish to apply for this role early we can take you on to volunteer in another role but will save your interest in this role. Friends of Moorfields volunteers perform an extremely important job ensuring that all patients who come to Moorfields feel comfortable, reassured and receive the best possible treatment regardless of the outcome of their appointment. We require all volunteers to undergo the recruitment process which includes some online training and a DBS check. All volunteers must be willing to commit to a minimum of 3 hours per week for 6 months.
Advice, Information & Support,Caring,Community Work,Counselling,Support Work,General & Helping
Counselling, Language Skills, Managing People, Negotiating, Organising & Planning
We need calm, empathetic and understanding volunteers. You must be proactive in your support, and have excellent listening and communication skills.
The ability to make a real difference to patients experience and know you are doing good. We also provide support with volunteers by writing references/UCAS statements and lunch/refreshment vouchers are provided to anyone who volunteers for 3 hours or more.
A minimum of a once weekly slot of 3 hours per week with the intention of committing to 6 months. We will likely need help between Monday-Saturday 7am-5pm usually.
N1C 4AP
Kings Cross/St. Pancras Station
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