Volunteer: funeral costs helpline
Quaker Social Action
Providing support for the funeral cost helpline.
• Conversations with people who are recently bereaved or planning ahead • Collecting personal information from helpline callers and recording on a database • Basic signposting to other services • Being part of a shift rota • Willingness to learn and attend training • Following QSA policies • Able to work independently and take initiative when required
Advice, Information & Support
Conservation, Good IT Skills, Reading & Writing
• Telephone and interpersonal skills • Reading & writing • Good IT skills • Ability to take accurate notes and record on a database (training provided) • Show understanding, discretion and empathy to our clients • Good communication
• Being part of a team of volunteers • Playing an integral part in supporting people who are struggling with funeral costs • Admin skills • Written and verbal communication skills • You will be working in a professional and friendly environment as part of a small team. You’ll be part of a pioneering service which provides one-to-one support to clients struggling with funeral costs. • After three months volunteering, we will provide you with a reference.
3 hours or 1 day per week
E2 9PJ
17 Old Ford Road , Bethnal Green, London Locating to Euston in Sept 26
Nearest Tube: Bethnal Green Underground station Nearest overground: Cambridge Heath
N/A
