Housing Support Volunteer
St Mungo's
You will supporting our London Housing advice and Information service to provide advice & support
In this role, you will be supporting us with all or some of the following tasks: • Adding capacity to the staff team that are based in the prison. • Explaining the housing options available to clients upon release. • Helping clients to fill out housing forms. • Supporting clients to access a range of housing options • Carrying out in-person or telephone housing assessments. • Updating clients as their cases progress. • Collaborating with external partners and agencies like probation offices • Adhering to St Mungo’s Policies and Procedures at all times
Administration,Advice, Information & Support,Befriending, Buddying & Mentoring,IT, Technology & Websites
Admin, Basic IT skills - internet & email, Good IT Skills, Managing People, Negotiating, Reading & Writing
Feeling comfortable in a prison environment. • Have personal resilience. • Good IT skills. • Be eligible and willing to complete prison security clearance (can take up to 3 months). • Client and customer focused. • Experience of working within the criminal justice system and/or the homeless sector and/or relevant studies is welcome but not essential • A friendly personality, good interpersonal skills, enthusiasm and motivation. • An understanding of the causes of homelessness and its impact. • Genuine interest in and commitment to St Mungo’s work and client group.
The satisfaction and fulfilment of helping alleviate homelessness. Opportunities for further development.
1 or 2 days per week.
N/A
HMP Wandsworth SW183HU
N/A
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