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Role Detail

Team Support Volunteer (admin and telephone calls) - Aldgate East

Mencap

We need you to help call our fantastic One Big Walk supporters in 2026, and get charity experience!

Detailed Description

Are you good on the phone? Do you want the chance to call and speak to our fantastic supporters and gain experience working in a charity or office environment? If the answer is yes, then our One Big Walk Volunteer Caller role could be for you! One Big Walk is Mencap's flagship fundraising campaign where we ask members of the public to organise their own walk, and this year is even bigger than ever! Held during Learning Disability Week (15th-21st June), we're looking for volunteers who can call our volunteers, check in how their walks are going and wish them good luck!

Activities you will be doing

Administration,Advice, Information & Support,Fundraising

What skills are required for this role

Admin, Basic IT skills - internet & email

Why these skills are required

-Comfortable and confident on the phone and speaking to people -Friendly and approachable -Reliable and patient​ -Able to work as part of a team​ -Accepting of others who might be different to yourself

What is in it for you

-Full volunteer induction and training -Agreed out of pocket expenses to be paid (eg. travel) -Meet new people and be part of a team -Learn new skills -feel supported, appreciated and valued

Time Commitment

This role is based from our London office, and we would like you to come in two days a week (can be on a rota with other volunteers) - ideally Tuesdays and Thursdays. Calls are scheduled to start from March throughout to June, so the volunteer placement would last 4 months.

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At Mencap's London office less than 5 minutes from Aldgate East/Aldgate.

A short walk from Aldgate East or Aldgate tube stations.

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Application Process
Support you will receive
Role Type
Suitable For
18 and over
We Welcome
N/A
Location
N/A