Administrative Support Volunteer
Waterloo Community Counselling
WCC is seeking a reliable and enthusiastic Administrative Support Volunteer
We are is seeking to recruit a reliable and enthusiastic Administrative Support Volunteer to join our small, dedicated office team. This role is ideal for someone looking to gain hands-on experience in nonprofit administration while contributing to life-changing mental health services for vulnerable communities in London. You will play a key role in ensuring the smooth operation of our administrative systems.
Administration,IT, Technology & Websites
Admin, Basic IT skills - internet & email, Good IT Skills, Organising & Planning
• Respond to enquiries from clients, counsellors, supervisors, and referrers (by phone, post, and in person) • Update and maintain the Lamplight database (referrals, assessments, attendance records, PHQ-9/GAD-7 scores) • Assist with general administrative tasks including scanning, filing, shredding, and maintaining supplies • Ensure counsellors have access to necessary paperwork and resources • Contribute ideas and skills to improve WCC’s operations and systems
• Experience in nonprofit administration and mental health service delivery • Insight into the operations of a small, impactful charity • Development of key communication and organisational skills • A supportive and inclusive team environment • A meaningful opportunity to give back to the community
Minimum 1 day per week (flexible hours between 9:30am–5:30pm, Monday to Saturday). Two half days per week is also an option.
SE1 7BD
Waterloo Community Counselling, Barley Mow Clinic Greet House, Frazier Street, London SE1 7BD
From Waterloo station go down Waterloo Road towards the Old Vic Theatre and turn right into Baylis Road. Turn left at Frazier Street and just before the corner with Pearman Street turn left under the arch into the Tanswell Estate. You will see the sign for the Barley Mow Clinic directly on the right at the bottom of Greet House. Buses Kennington Road: 59, 159, 172 Waterloo Road: 1, 4, 26, 59, 168, 171, 172, 176, 188 York Road: 76, 77, 211, 341, 381, 507 Westminster Bridge Road: 12, 53, 171 Blackfriars Road: 45, 63, 100, 159
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