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Role Detail

Children's Centre Receptionist

Waterways Children's Centre

A front facing role at any of our 4 local Children's Centres. Ensuring our families receive great customer care, we need volunteers who are patient, have good communication skills, able to work in a often busy environment. Answering the phone & dealing with enquiries. You will be part of a team ensuring our families receive the best care and attention. Safeguarding is a priority for us, as well as H&S, so you will shadow our team for the first few weeks & learn our activity timetable/s.

Detailed Description

Volunteer at one of our Children's Centres in Abbey Wood & Thamesmead as a Receptionist and be part of the team working frontline on reception and helping with administrative tasks. It is a priority that we have the right team on receptions, greeting visitors with a smile, and helpful, 'can-do' attitude. It is also important that our staff are enthusiastic, have patience, good listening skills and be customer focused as many of our families are vulnerable and come to us for support.

Activities you will be doing

Administration,Advice, Information & Support

What skills are required for this role

Admin, Basic IT skills - internet & email

Why these skills are required

Good Communication (in person & on the phone) Helpful Empathy Good Listening Organised able to be sensitive and deal with confidential matters

What is in it for you

working with a dedicated team who support our vulnerable families learn new skills such as admin & team working your commitment to give your time regularly that comes with job satisfaction

Time Commitment

N/A

SE28 8EZ

depending on the days/hours able to support .... Waterways Children's Centre, Southwood Road SE28

N/A

4

Application Process
Support you will receive
Role Type
Suitable For
18-25,25+,65+
We Welcome
N/A