Admin Office Volunteer
Kew Neighbourhood Association
Are you good on the phone? Able to learn an online database system? Enjoy being part of a small team? Kew Neighbourhood Association needs you as part of our team.
We currently have a vacancy for a three hour per fortnight Office Volunteer Role, 9.30am - 12.30pm. Option to work in our small office or from home. Are you good on the phone? Able to learn an online database system? Enjoy being part of a small team? Kew Neighbourhood Association needs you as part of our team. KNA’s Office Volunteers are the link between KNA’s 40+ Driving Volunteers and our 200+ beneficiaries in Kew – who are often elderly and vulnerable. Our beneficiaries phone the KNA Office requesting to go to medical appointments and to get The Avenue Club. The role of our Office Volunteers is to link our Volunteer Drivers with people in Kew who need transport. "It’s an opportunity to use my office skills whilst helping the local community. It's lovely to speak with our clients." - KNA office volunteer. You can find out more about the role on this one minute youtube video https://youtu.be/5JeP1fRlpAE Our Charity Kew Neighbourhood Association (KNA, Charity no. 1196093) was established in Kew in 1977 by local residents. Find to more about our work at www.kna.org.uk KNA’s charitable objectives are the provision of services and facilities for people in Kew who are housebound or have mobility difficulties, without regard to race, sex, politics, religion, etc. KNA has a committee of Trustees, including a Chair and Treasurer, and is administered by 3 part-time salaried staff from a small office in St Luke’s House, Sandycombe Road. Our office volunteers can use this space or work from home. KNA is funded principally by grants from other charities, from Richmond Council and by donations and fundraising events. KNA’s current activities are: • providing lifts by volunteer drivers in their own cars to those needing transport to medical appointments (e.g., GP or hospital) and to day centres, etc. (mainly the Avenue Club in Kew); • providing volunteer companionship to isolated residents by periodic visits in their homes, accompanying them for local walks and to local cafes, cinema, theatre, cricket, etc.; • assisting those in need of help with shopping and some light gardening; • providing Moments of Joy to help our beneficiaries feel remembered in and valued by their community including an annual tea party for clients. Statistics KNA has over 200 clients, around 40 drivers, and 28 companionship volunteers. KNA carries out about 3,000 driving, shopping, gardening, prescription pick up and companionship jobs each year in Kew, TW9.
Administration
Admin, Good IT Skills, Reading & Writing, People Skills
Good phone manner. Methodical. Patient. Experience with an online database system. Enjoy being part of a small team, interacting with mostly older people who are in need of a driver to take them to medical appointments and classes at The Avenue Club in and around Kew. Communicating over the phone with Kew Neighbourhood Association's fantastic Driving Volunteers.
Connecting and engaging with your local community through the people you help, KNA's volunteers and through Kew Neighbour's social events. Feel good about providing a small amount of time that makes an enormous difference to local individuals in Kew.
Volunteering for KNA is extremely flexible. It is designed to fit around you and your other commitments. We do ask for a minimum commitment of helping for six months as it costs money to carry out DBS checks and to onboard volunteers. Office Volunteers can work from home or KNA's small office. One shift per fortnight. Shifts are Monday to Friday, 9.30am - 12.30pm.
TW9 3NP
Kew TW9 or from home
N/A
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