Front of House Volunteer
Deen City Farm and Riding School
Front of House Volunteers provide a vital role at Deen City Farm and Riding School. Based at our Front Gate or at the Farm shop. The main purpose of the role is to welcome visitors to the farm and provide them with an a safe place to enjoy the peace and splendour of a rural environment.
Deen City Farm is an urban farm with an educational focus in the heart of the London Borough of Merton. We teach the local community about the rural environment and where their food comes from. We have an active Volunteering programme as well as a Riding School offering affordable lessons to the local community. We are a registered charity, supported by Merton Council, and rely upon donations from visitors and the local community to help us carry out our work. You will be supporting the farm's Visitor Services Team look after the visitors and ensure they have an enjoyable experience whilst at the farm. Duties include: • Welcoming visitors to the Farm & Riding School • Help to provide a safe place for visitors to enjoy the peace and splendour of a rural environment. • Help to manage visitor flow and admission to the site. • Wayfinding: give accurate directions and information to visitors about the farm and activities. • Upsell any activities, events, specials we have happening during the day. • Facilitate the sale of animal feed, activities, events & retail items. • Re-stock the shop. • Keep shop and gate kiosk clean and welcoming. • To answer any questions visitors might have about the Farm & Riding School and to direct enquiries to an appropriate member of staff if necessary.
Fundraising,Retail & Charity Shops,Events & Stewarding
Cleaning & Tidying
PERSONAL SPECIFICATION • Trustworthy and reliable • High level of punctuality and reliability. • Have a good degree of fitness and happy to work outdoors • Have an interest in animals, farming, or wildlife. • Ability to communicate with all visitors in a clear and friendly manner. • Cash handling and/or till operation experience is desirable • Aged 18 years and above.
Meet new people Learn new skills Choose your own shifts - Full or half days - Tuesday - Sunday Spend time in our wonderful City Farm in the vibrant heart of Merton Gain an insight into how a City Farm works Get experience for your CV
Ideally one half day a week for a minimum of three months.
SW19 2RR
Deen City Farm and Riding School 39 Windsor Avenue London SW19 2RR
Getting to the farm is simple, whether it’s a relaxing walk along the Wandle, or via public transport. Walking/Cycling We are located on the Wandle Trail which makes for a beautiful walk to the farm. We are halfway between Merton Abbey Mills and Morden Hall Park. There are uncovered bicycle stands if you wish to cycle, located at the front of the farm. Bicycles and scooters though are not permitted around the farm. Traveling by Bus The 200 Bus runs from Raynes Park via Wimbledon Station (BR), Queens Rd, Haydons Rd, Colliers Wood & Phipps Bridge, Mitcham. A short walk along Homefield Gardens will bring you to a footbridge (over the River Wandle) in Phipps Bridge Road and you are at the Farm. The 93 Bus connects Putney & Wimbledon with Morden & Sutton. You should get off at the Princess of Wales pub and go under the subway by the tramlink stop. Walk straight ahead through the industrial estate and turn right at the end of the road heading towards the footpath next to the Sunlight Laundry. Walk down the footpath, past the riding arena to the Farm Entrance on your right hand side. It is about a 15 minute walk. Traveling by Tram The Tramlink runs from Beckenham Junction or Addington Village to Wimbledon via Croydon. There are two stops, Morden Road and Phipps Bridge, on either side of the farm, both roughly a 10 minute walk from the farm entrance. MORDEN ROAD On leaving the tram stop, head through the underpass and walk down Lombard road. Turn right on to Deer Park Road. You’ll see an alleyway directly between the laundry and the police station. Follow this and you’ll come out right next to the Farm’s entrance. Traveling by Tube Colliers Wood and South Wimbledon (Zone 3) on the Northern Line are within walking distance. It will take you about 15-20 minutes from either tube station, but the walk from Sainsburys (near Colliers Wood), following the river bank, all the way up to the farm, is pleasant and takes you past Merton Abbey Mills. Morden station (Northern Line, Zone 4) is a slightly longer walk, but will take you through the grounds of Morden Hall Park. For ideas on planning your route to the farm using public transport, please use the TFL Journey planner. Traveling by Car We do not recommend driving to us, although there is a small car park outside the park this has limited parking and fills up very quickly. If you cannot use alternative transport there is access by car to Windsor Avenue from either Liberty Avenue or Jubilee Way. LIBERTY AVENUE If you are accessing the farm from Liberty Avenue, our driveway is on the left, just before the width restrictions (7ft wide). JUBILEE WAY If you are accessing the farm from Jubilee Way, go past all the DIY stores. When the roads bends sharply to the right, there is a turning for Windsor Avenue on your left. It will seem like you are going straight on. Our driveway is on the right, just after the width restriction. Parking At weekends and during school holidays, please consider using alternative transport, or finding parking elsewhere. There are a lot of local places to park and some have a lovely walk to the farm via the River Wandle, here are some options: Merantum Way Car Park (next to Merton Abbey Mills, 10 minute walk away) Free for first two hours then chargeable. Deer Park Road (5 minutes walk away) chargeable Kenley Road Car Park (SW19 2DW, 16 minute walk away) chargeable Morden Hall Park Car Park (15-19 minute walk) free for the first hour, then chargeable. It is important that we maintain vehicle access to the farm at all times (whether that might be for deliveries or emergency vehicles). Parking along the entrance road or blocking the public footpaths is not permitted. The drive and car park is open to the public during our regular opening hours, it closes at 5pm. It is important to note that if your vehicle remains in our car park after this time, you may risk being locked in. All vehicles are left at the owners risk and we cannot be held responsible for any vehicles that have been left in this area.
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