Quickstart: Digital Skills Support Volunteer
Community TechAid
Supporting learners of all abilities to use technology, including smartphones, tablets, and laptops
We are looking for a Quickstart: Digital Skills Support Volunteer to support our one-to-one digital skills sessions alongside our partner facilitators and volunteers at ClearCommunityWeb. You will be supporting individuals to make the most of their device, from accessing email to connecting to the internet. The role will involve supporting users with: Computer settings; ● Volume controls ● Accessibility ● Setting up a new user for a child or a family member ● Changing user account passwords Getting online; ● Connecting to the internet ● Setting up a hotspot using a mobile phone
Advice, Information & Support,IT, Technology & Websites
Admin, Good IT Skills
Have experience in tech support, troubleshooting, or be a confident user of phones and laptops and other devices, have good verbal, written, listening and administrative skills, ability to adapt communication according to the learners needs, a keen problem solver, be patient and open to support learners of all levels.
- Boost digital confidence for people who feel left behind. - Improve access to essential online services and resources. - Build valuable communication and technical support skills.
4-6 hours per week ongoing
SW9 7AA
Community TechAid Level 3, WeAre336 336 Brixton Road SW9 7AA Brixton, London
Closest station Brixton Underground Brixton Ralway station Buses: 3, 109, 133, 159, 250, 333, N109, N133, and N250. Additionally, routes like 35, 45, 59, and 196 also pass through Brixton. Other nearby stations: Stockwell Underground Oval Underground
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