Wellbeing Caller
Age UK Islington
The Wellbeing team phones clients of Age UK Islington (whom have given consent) and check on them.
The Wellbeing team phones clients of Age UK Islington (all of whom have given consent for us to contact them) and check on their welfare. Social isolation is a big issue in our society and through having a conversation, you’ll be able to pick up on if the person is lonely or struggling at all with any areas of their lives. A specially designed app will guide your conversation, and you’ll record key information from the conversation on the app. We can then pick this up and link people into social activities and other support available.
Advice, Information & Support,Befriending, Buddying & Mentoring
Basic IT skills - internet & email
• Phone clients of Age UK Islington (AUKI) to complete a wellbeing check. • Log details from the call on our Customer Relationship Management (CRM) system using the clients’ own words • Flag up anyone that may need more assistance or further access to services.
• Being part of a friendly team • Development of communication skills by talking to clients on the phone, sometimes having difficult conversations • Insight into the issues that clients of Age UK Islington are facing • Insight into the work of Age UK Islington & partner organisation services • Knowledge of our CRM system Dynamics 365 • Access to Tempo Time Credits
3-4 hours a week for at least 6 months
N7 6LA
6 Manor Gardens, London, N7 6LA, United Kingdom
N/A
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