Appointment Reminder Volunteer
Central London Community Healthcare NHS Trust
N/A
We're looking for volunteers to support teams by calling patients to remind them of their upcoming appointments, answering queries and helping with other admin duties to support the team. When patients miss appointments, it delays their care. Help our team understand why a patient might not be able to make an appointment and support them to find a solution so they can come. You could help them arrange a translator, change the date of their slot or advise on public transport. You'll be making a massive difference to a patients' experience and help us reach more people who need our help.
Administration,Advice, Information & Support,IT, Technology & Websites
Admin, Basic IT skills - internet & email, Conservation
You'll have excellent communication skills, be empathetic and non-judgemental. You'll treat all people with politeness, dignity and respect . You'll be have patience and the ability to relate and respond well to people. You'll understand the importance of confidentiality and following procedures. You'll be able to work on own initiative and as part of a team You'll be reliable and punctual You'll have good lT and administrative skills.
You'll make a massive difference for patients by empowering them to attend their appointments. You'll also be able to get a sense of what a career in the NHS could look like and gain excellent patient experience skills.
4 hours per week
HA8 0AD
Edgware Community Hospital, Burnt Oak Broadway, HA8 0AD Vale Drive Health Centre, Vale Drive, Barnet, EN5 2ED
N/A
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