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Role Detail

Collections and Device Quickstart Volunteer

Community TechAid

N/A

Detailed Description

We are looking for 3-4 volunteers to support our work by providing digital support and guidance to our beneficiaries on collection of devices. You will work closely with our wider volunteer team, partner organisations and beneficiaries to help deliver our mission in helping our south London community overcome digital exclusion. You will support our Device Quickstart programme where you will guide users through their new device, helping to answer questions on for example changing user account passwords, connecting to the internet, password management, family safety and phone support.

Activities you will be doing

Teaching & Training,Administration,Advice, Information & Support,IT, Technology & Websites

What skills are required for this role

Admin, Basic IT skills - internet & email, Good IT Skills, Language Skills, Managing People

Why these skills are required

Verbal communication People and social skills Administrative Attention to detail Good working knowledge of a device and a phone

What is in it for you

This is a great opportunity for someone wishing to develop their coaching experience whilst supporting members of our community to reach their full potential by accessing the online world. We will provide training on how to deliver support sessions, and all sessions will be guided until you feel confident to deliver them one-on-one. All Reasonalble travel expenses will be covered

Time Commitment

2 to 4 hours per week

SW9 7AA

Community TechAid Level 3, WeAre336 366 Brixton Road SW9 7AA

Closet Station - Brixton Rail and Underground https://www.google.com/maps/place/we+are+336/@51.4681624,-0.1155408,17z/data=!3m1!4b1!4m6!3m5!1s0x4876046137c4967b:0xa522522aa89e1ae!8m2!3d51.4681591!4d-0.1129659!16s%2Fg%2F1v62h3xz?entry=ttu

4

Application Process
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