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Role Detail

Older people’s Telephone Befriending- London/ National

Re-engage

As a call companion, you’ll make regular telephone calls to an older person experiencing loneliness and isolation

Detailed Description

As a call companion, you’ll make regular telephone calls to an older person experiencing loneliness and isolation. These friendly chats provide a lifeline of friendship for older people and a vital link with the outside world from which they’ve become isolated. To become a call companion, you’ll need to: • Attend a 30-minute online volunteer group induction. • Submit an ID check. • Provide a reference. • Complete online volunteer training modules. Tasks include: • Calling the older person you’ve been matched with for approximately 30 minutes either weekly or fortnightly at an agreed time. • Following the guidance in the online volunteer training so that your call companion calls are enjoyable, appropriate and in line with our charitable aims. • Keeping in regular contact

Activities you will be doing

Befriending, buddying and mentoring

What skills are required for this role

Verbal Communication, Customer Service, Initiative/Self Motivation, Time Management

Why these skills are required

A friendly nature Good listening skills Good conversation skills Patience and understanding A passion for improving the lives of lonely and isolated older people Basic computer skills (our inductions, checks and training are all online and our charity is paperless)

What is in it for you

This is a fun, flexible and rewarding role which will enable you to connect with and make a real and lasting difference to the life of an older person who is experiencing social isolation or loneliness. As a valued Re-engage volunteer you’ll receive training, support and regular updates and communication from the Re-engage team.

Time Commitment

Regular

CR0 2TB

Croydon

N/A

50

Application Process
Support you will receive
Role Type
Suitable For
18+
We Welcome
N/A